| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z |
Online Marketing Terms
A - Z
| A | |
| A |
above the fold - the section of a Web page that is visible without scrolling. ad blocking - the blocking of Web advertisements, typically the image in graphical Web advertisements. ad space - the space on a Web page available for advertisements. advertising network - a network representing many Web sites in selling advertising, allowing advertising buyers to reach broad audiences relatively easily through run-of-category and run-of-network buys. Add URL - (see Search Engine Submission) affiliate - the publisher/salesperson in an affiliate marketing relationship. affiliate directory - a categorized listing of affiliate programs. affiliate forum - an online community where visitors may read and post topics related to affiliate marketing. affiliate fraud - bogus activity generated by an affiliate in an attempt to generate illegitimate, unearned revenue. affiliate marketing - revenue sharing between online advertisers/merchants and online publishers/salespeople, whereby compensation is based on performance measures, typically in the form of sales, clicks, registrations, or a hybrid model. affiliate merchant - the advertiser in an affiliate marketing relationship. affiliate network - a value-added intermediary providing services, including aggregation, for affiliate merchants and affiliates. affiliate software - software that, at a minimum, provides tracking and reporting of commission-triggering actions (sales, registrations, or clicks) from affiliate links. ALT text - HTML attribute that provides alternative text when non-textual elements, typically images, cannot be displayed. animated GIF - a graphic in the GIF89a file format that creates the effect of animation by rotating through a series of static images. anonymous FTP - an option in FTP that allows users to download files without having to establish and account. Apache - an open source web server software. application service provider - provider of applications/services that are distributed through a network to many customers in exchange for a stream of smaller payments as opposed to one fixed, upfront price. ASP Hosting - Web hosting that supports Active Server Pages, a server-side scripting environment from Microsoft. autoresponder - a program that sends an automatic form response to incoming emails. |
| B | |
| B |
B2B - business that sells products or provides services to other businesses. B2C - business that sells products or providse services to the end-user consumers. bandwidth - how much data can be transmitted in a time period over a communications channel, often expressed in kilobits per second (kbps). banner ad - a graphical web advertising unit, typically measuring 468 pixels wide and 60 pixels tall (i.e. 468x60). banner blindness - the tendency of web visitors to ignore banner ads, even when the banner ads contain information visitors are actively looking for. banner exchange - network where participating sites display banner ads in exchange for credits which are converted (using a predetermined exchange rate) into ads to be displayed on other sites. barter - to exchange goods or services directly without the use of money. beyond the banner - online advertising not involving standard GIF and JPEG banner ads. blog - A frequent, chronological publication of personal thoughts and Web links. bookmark - a link stored in a Web browser for future reference. browser - (see Web browser) burstable bandwidth - a hosting option that allows sites to use the available network capacity to handle periods of peak usage. business hosting - Web hosting geared towards the mission-critical functions demanded by business-class customers. button ad - a graphical advertising unit, smaller than a banner ad. button exchange - network where participating sites display button ads in exchange for credits which are converted (using a predetermined exchange rate) into ads to be displayed on other sites. buzzword - a trendy word or phrase that is used more to impress than explain. |
| C | |
| C |
caching - the storage of Web files for later re-use at a point more quickly accessed by the end user. cascading style sheets (CSS) - a data format used to separate style from structure on Web pages. click-through - the process of clicking through an online advertisement to the advertiser's destination. click-through rate (CTR) - The average number of click-throughs per hundred ad impressions, expressed as a percentage. ColdFusion hosting - Web hosting that supports ColdFusion, a web application language introduced by Allaire and currently owned by Macromedia. conversion rate - the percentage of visitors who take a desired action. cookie - information stored on a user's computer by a Web site so preferences are remembered on future requests. cost-per-action (CPA) - online advertising payment model in which payment is based solely on qualifying actions such as sales or registrations. cost per click (CPC) - the cost or cost-equivalent paid per click-through. CPM - cost per thousand impressions. customer acquisition cost - the cost associated with acquiring a new customer. |
| D | |
| D |
data transfer - The total amount of outbound traffic from a website*, typically measured in gigabytes (Gb). dedicated hosting - hosting option whereby the host provides and is responsible for the equipment, dedicating an entire server to the client's websites. dedicated IP - an IP address dedicated to a single website. deep linking - linking to a web page other than a site's home page. deep Web - (see invisible Web) description tag - an HTML tag used by Web page authors to provide a description for search engine listings. directory (see Web directory) disintermediation - the elimination of intermediaries in the supply chain, also referred to as "cutting out the middlemen." domain name - location of an entity on the Internet. doorway domain - a domain used specifically to rank well in search engines for particular keywords, serving as an entry point through which visitors pass to the main domain. doorway page - a page made specifically to rank well in search engines for particular keywords, serving as an entry point through which visitors pass to the main content. |
| E | |
| E |
email - the transmission of computer-based messages over telecommunication technology. email marketing - the promotion of products or services via email. email spam - unwanted, unsolicited email. exclusivity - contract term in which one party grants another party sole rights with regard to a particular business function. ezine - an electronic magazine, whether delivered via a Web site or an email newsletter. ezine directory - directory of electronic magazines, typically of the email variety. |
| F | |
| F |
favicon - a small icon that is used by some browsers to identify a bookmarked Web site. favorite - (see bookmark) FFA - free-for-all links list, where there are no qualifications for adding a link. first-mover advantage - a sometimes insurmountable advantage gained by the first significant company to move into a new market. Flash - multimedia technology developed by Macromedia to allow much interactivity to fit in a relatively small file size. forum - an online community where visitors may read and post topics of common interest. frames - a structure that allows for the dividing of a Web page into two or more independent parts. free - without monetary cost. frequency cap - restriction on the amount of times a specific visitor is shown a particular advertisement. |
| G | |
| G |
GIF89a - (see animated GIF) guerilla marketing - unconventional marketing intended to get maximum results from minimal resources. |
| H | |
| H |
hit - request of a file from a Web server. home page - the main page of a Web site. house ad - self-promotional ad a company runs on their own site/network to use unsold inventory. HTML banner - a banner ad using HTML elements, often including interactive forms instead of (or in addition to) standard graphical elements. HTML email - email that is formatted using Hypertext Markup Language, as opposed to plain text email. hybrid model - a combination of two or more online marketing payment models |
| I | |
| I |
impression - a single instance of an online advertisement being displayed.* inbound link - a link from a site outside of your site. incentivized traffic - visitors who have received some form of compensation for visiting a site. interactive agency - an agency offering a mix of Web design/development, Internet advertising/marketing, or E-Business/E-Commerce consulting. interstitial - an advertisement that loads between two content pages. invisible Web - the portion of the Web not indexed by search engines. |
| J | JavaScript - a scripting language developed by Netscape and used to create interactive Web sites. |
| K | |
| K |
keyword - a word used in a performing a search. keyword density - keywords as a percentage of indexable text words. keyword marketing - putting your message in front of people who are searching using particular keywords and keyphrases. keyword research - the search for keywords related to your Web site, and the analysis of which ones yield the highest return on investment (ROI). keywords tag - META tag used to help define the primary keywords of a Web page. |
| L | |
| L |
link checker - tool used to check for broken hyperlinks. link popularity - a measure of the quantity and quality of sites that link to your site. link text - the text contained in (and sometimes near) a hyperlink. linkrot - when Web pages previously accessible at a particular URL are no longer reachable at that URL due to movement or deletion of the pages. log file - file that records the activity on a Web server. long domain name - domain names longer than the original 26 characters, up to a theoretical limit of 67 characters (including the extension, such as .com). |
| M | |
| M |
manual submission - adding a URL to the search engines individually by hand. marketing - (online) a range of internet based techniques used to advertise, merchandise and sell a product or service marketing plan - the part of the business plan outlining the marketing strategy for a product or service. media kit - a resource created by a publisher to help prospective ad buyers evaluate advertising opportunities. meta search engine - a search engine that displays results from multiple search engines. META tag generator - tool that will output META tags based on input page information. META tags - tags to describe various aspects about a Web page. moderator - at a forum, someone entrusted by the administrator to help discussions stay productive and within the guidelines. mousetrapping - the use of browser tricks in an effort to keep a visitor captive at a site, often by disabling the "Back" button or generated repeated pop-up windows. |
| N | |
| N |
navigation - that which facilitates movement from one Web page to another Web page. netiquette - short for network etiquette, the code of conduct regarding acceptable online behavior. network effect - the phenomenon whereby a service becomes more valuable as more people use it, thereby encouraging ever-increasing numbers of adopters. |
| O |
opt-in email - email that is explicitly requested by the recipient. opt-out - (a) type of program that assumes inclusion unless stated otherwise. (b) to remove oneself from an opt-out program. outbound link - A link to a site outside of your site. |
| P | |
| P |
page view - request to load a single HTML page. pagejacking - theft of a page from the original site and publication of a copy (or near-copy) at another site. pass-along rate - the percentage of people who pass on a message or file. pay per click (PPC) - online advertising payment model in which payment is based solely on qualifying click-throughs. pay per click search engine (PPCSE) - search engine where results are ranked according to the bid amount and advertisers are charged only when a searcher clicks on the search listing. pay per lead (PPL) - online advertising payment model in which payment is based solely based on qualifying leads. pay per sale (PPS) - online advertising payment model in which payment is based solely based on qualifying sales. payment threshold - the minimum accumulated commission an affiliate must earn to trigger payment from an affiliate program. permission marketing - marketing centered around getting customer's consent to receive information from a company. pop-under ad - an ad that displays in a new browser window behind the current browser window. pop-up ad - an ad that displays in a new browser window. portal - a site featuring a suite of commonly used services, serving as a starting point and frequent gateway to the Web (Web portal) or a niche topic (vertical portal). |
| R | |
| R |
rate card - document detailing prices for various ad placement options. reciprocal links - links between two sites, often based on an agreement by the site owners to exchange links. rectangle ad - any one of the large, rectangular banner sizes suggested by the IAB. rep firm - ad sales partner specializing primarily in single-site sales. return days - the number of days an affiliate can earn commission on a conversion (sale or lead) by a referred visitor. rich media - new media that offers an enhanced experience relative to older, mainstream formats. run of network (RON) - ad buying option in which ad placements may appear on any pages on sites within an ad network. run of site (ROS) - ad buying option in which ad placements may appear on any pages of the target site. |
| S | |
| S |
search engine - a program that indexes documents, then attempts to match documents relevant to the users search requests. search engine marketing (SEM) - (see pay per click PPC) search engine optimisation - the process of choosing targeted keyword phrases related to a site, and ensuring that the site places well when those keyword phrases are part of a Web search. search engine spam - excessive manipulation to influence search engine rankings, often for pages which contain little or no relevant content. search engine submission - the act of supplying a URL to a search engine in an attempt to make a search engine aware of a site or page. search spy - a perpetually refreshing page that provides a real-time view of actual Web searches. self-serve advertising - advertising that can be purchased without the assistance of a sales representative. SEO (see search engine optimisation) shopping cart - software used to make a site's product catalogue available for online ordering, whereby visitors may select, view, add/delete, and purchase merchandise. sig file - a short block of text at the end of a message identifying the sender and providing additional information about them. site search - search functionality specific to one site. skyscraper ad - an online ad significantly taller than the 120x240 vertical banner. spam - inappropriate commercial message of extremely low value. splash page - a branding page before the home page of a Web site. sponsorship - advertising that seeks to establish a deeper association and integration between an advertiser and a publisher, often involving coordinated beyond-the-banner placements. stickiness - the amount of time spent at a site over a given time period. super affiliate - an affiliate capable of generating a significant percentage of an affiliate program's activity. surround session - advertising sequence in which a visitor receives ads from one advertiser throughout an entire site visit. |
| T | |
| T |
text ad - advertisement using text-based hyperlinks. text link exchange - network where participating sites display text ads in exchange for credits which are converted (using a predetermined exchange rate) into ads to be displayed on other sites. title tag - HTML tag used to define the text in the top line of a Web browser, also used by many search engines as the title of search listings. top 10 - the top ten search engine results for a particular search term. trick banner - a banner ad that attempts to trick people into clicking, often by imitating an operating system message. two tier affiliate program - affiliate program structure whereby affiliates earn commissions on their conversions as well as conversions of webmasters they refer to the program. |
| U | |
| U |
underdelivery - delivery of less impressions, visitors, or conversions than contracted for a specified period of time. unique visitors - individuals who have visited a Web site (or network) at least once in a during a fixed time frame. URL - (universal resource locator) location of a resource on the Internet. usability - (see Web site usability) |
| V |
vertical banner - a banner ad measuring 120 pixels wide and 240 pixels tall. viral marketing - marketing phenomenon that facilitates and encourages people to pass along a marketing message. volunter directory - a Web directory staffed primarily by unpaid volunteer editors. |
| W | |
| W |
Web browser - a software application that allows for the browsing of the World Wide Web. Web design - the selection and coordination of available components to create the layout and structure of a Web page. Web directory - organized, categorized listings of Web sites. Web hosting - the business of providing the storage, connectivity, and services necessary to serve files for a website. Web ring - a means for navigating a group of related sites primarily by going forward and backward. Web site traffic - the amount of visitors and vists a Web site receives. Web site usability - the ease with which visitors are able to use a Web site. whois - a utility that returns ownership information about second-level domains. |